Scroll to bottom of left panel with scroll thumb. Click on "Basic Settings" link there. Press "Start" if you are ready to attempt the firmware upgrade. After a few moments you will see this screen as it tests to see if your printer firmware is up to date. If your system is already up to date you will see this page. Otherwise a page with your final confirmation options will be displayed, or you can close the browser session if you decide against upgrading of course.
The warnings about not interrupting the upgrade will be given also. It will caution you against powering off while upgrade proceeds. When upgrade is completed your web interface will advise you that the printer is ready to be restarted or maybe it takes care of the hardware restart for you I don't remember but it is pretty foolproof if you just follow the screen instructions the web interface provides.
I have used this to revive completely dead non-printing printers too! Cancel: I did not complete this guide. Badges: Fix Your Stuff Community Store. Difficulty Very easy.
Steps 9. Can I use digital voicemail with my fax? The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel. Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers Which ink cartridges should I use with my product?
How long should an ink cartridge remain in my product if it's not used often? I replaced an ink cartridge and my product shows that the same ink cartridge is expended. Why is Epson shipping initial ink cartridges with my product? What is my product doing after I install a new ink cartridge? Which functions are available on my product when an ink cartridge is expended or not installed?
Can my product still print if an ink cartridge is expended or not installed? The color ink cartridge is expended even though I print in black only.
Why does this happen? How do I know when an ink cartridge needs to be replaced? How do I print with black ink from Windows or my Mac when a color cartridge is expended? I brought my product with me to a different country and can't find ink for it. Select the questions to view the answers How do I replace the maintenance box? How should I store my product if it's not going to be used for a long time?
Memory Cards or External Devices. Can I just pull the memory card out of my product when I'm finished printing? Which memory cards are compatible with my product? How do I transfer photos from a memory card to my computer? Paper or Media. Select the questions to view the answers I'm having paper feed problems. How do I know which paper or media type to select in my product's driver? How do I select the paper source in Windows? How do I create a custom paper size for my product in Windows?
What kind of paper gives the best results for high quality printing? Which type of paper can I print on? Print Quality or Appearance. Select the questions to view the answers My printout is blurry or smeared. My printout has a slight slant. My printout is grainy when I print from any application.
My printout has incorrect margins. My printout looks inverted, as if viewed in a mirror. My printout has lines running through it. My product's Fix Red-Eye setting does not fix the red eye in my photo. My printout contains garbled characters when I print from Windows or my Mac. My printout has incorrect colors. How do I reduce the appearance of red eyes in my photos? Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows?
Select the questions to view the answers The quality of a scanned image with Epson Scan is poor. How do I use the control panel buttons to scan? How do I scan legal-size documents? Blank pages appear in my scanned image when using Epson Scan. I cannot scan from my computer with the Image Capture application. I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
How do I scan using Windows RT? Can I use Epson Scan with my Mac? How do I decide which resolution to select when scanning from Epson Scan? Only part of my document scans. Software or Setup. Select the questions to view the answers How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
How do I set up my product with a WPS-enabled router or access point? How do I restore my product's default settings? How do I reduce the appearance of red eyes in my photos? Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers The quality of a scanned image with Epson Scan is poor.
How do I use the control panel buttons to scan? How do I scan legal-size documents? Blank pages appear in my scanned image when using Epson Scan. I cannot scan from my computer with the Image Capture application.
I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality? How do I scan using Windows RT? Can I use Epson Scan with my Mac? How do I decide which resolution to select when scanning from Epson Scan? Only part of my document scans. Software or Setup. Select the questions to view the answers How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
How do I set up my product with a WPS-enabled router or access point? How do I restore my product's default settings? I tried installing my product's software using a USB connection but cannot complete the installation in Windows or on my Mac.
How do I set default print settings when I print from Windows or my Mac? How do I install the software for my product if I don't have the CD? How do I install the latest OS X Can I select a print resolution by indicating a specific dpi dots per inch setting?
My Epson product software is missing after I updated to Windows 8. How do I manually assign a static IP address to my product? How do I set up my product for wireless printing in Windows or on my Mac? How do I install the latest scanner driver on my Mac? How can I get a replacement CD for my product? How do I obtain the latest product software for Windows or my Mac?
Where can I find the IP address of my router? How do I add my product as an IP printer on my Mac? What are the port numbers for Epson network printers wired and wireless? I can't get Epson Status Monitor to work over my wireless network. Does Epson make drivers for Linux? Wireless or Wired Connection. I can't print with a Wi-Fi connection since I replaced my router. How do I change from a Wi-Fi connection to a wired network connection? I can't print from my Mac with a wireless connection since I received an exchange product from Epson.
I can't print from Windows with a wireless connection since I received an exchange product from Epson. I can't print from Windows with a wireless connection after I replaced my router. I tried to install my product on my Mac with a wireless connection, but the installation failed.
I can't print from my Mac with a wireless connection after I replaced my router. I tried to install my product in Windows with a wireless connection, but the installation failed.
I tried to install my product's software for an Ethernet connection but cannot complete the installation in Windows or OS X. I was able to print from Windows before with a wireless connection, but now I can't.
I was able to print from my Mac before with a wireless connection, but now I can't. Can I set up my product for both a USB and network connection?
Select the questions to view the answers How should I transport my product? How do I determine the number of pages my product has printed? Can I use mobile devices with my product? My product makes noise after I turn it on or after it has been sitting for a while. My product will not wake up when I try to print with a wireless connection. Does Epson have a program where I can donate my working electronic equipment?
What security measures does Epson recommend for its network products? Guided Assistance. For step-by-step guided assistance, please select a link below. Problems with Printing Wirelessly from Windows? Problems with Printing Wirelessly from a Mac? Error Codes on Printer Control Panel Try this step-by-step interactive guide to clear error messages that appear on the control panel. Manuals and Warranty. FAX Utility 2. Quick Guide and Warranty PDF This document provides quick reference for common uses and describes Epson's limited warranty for this product.
Care and Maintenance. Registration and Service Plans. Register Your Product To register your new product, click the button below. Register Now. Extended Service Plan Protect your Epson product beyond the standard warranty period with an Epson extended service plan. View Service Plan. Contact Us. Warranty Verification Verify your Epson product warranty. Verify Your Warranty. Find a Location.
Email Epson Support If you are unable to find an answer on our web site, you can email your question to Epson Support. Email Us.
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